BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...

New release of the AI-native platform with HelixGPT enhances the user and end-customer experience by adding new AI agents to its fleet The Helix platform, one of the first market-ready solutions to ...

BMC Service Automation enables customers to realize the full potential of virtualization, the vendor says. BMC uses a unified and consistent policy-based approach for planning, controlling and ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, is adding generative AI, low-code/no-code development, and contextual tooling to the BMC Helix Service Management ...

BMC announces Remedy ITSM on Demand, an IT service management software suite delivered via SaaS, to help customers move from on-premise software models to the cloud – and back again – as business ...

Yogi Berra’s famous quip comes in handy for describing my trip last week to Las Vegas for BMC Connect 2024, where this major platform player rolled out products and capabilities that will eventually ...

Zain Kuwait became the country’s first mobile operator in 1983 and has since grown into the largest mobile operator in the Middle East, providing voice and data services to more than 53 million ...

Derived from BMC's acquisition of IT Masters in late March, the new products include BMC Service Impact Manager and BMC Event Manager, which were previously sold together as MasterCell by IT Masters, ...

BMC Software made its latest move toward software-as-a-service Tuesday by taking its Remedy IT management suite to the cloud. BMC, which provides IT management and automation software, has been moving ...

BMC Software accused IT management software industry rival, ServiceNow, of building much of its business with intellectual property that infringes on BMC's patents, according to court documents.