Erica Bell is a small business writer who focuses on topics such as cloud-based business software. She is a web content writer for Business.com Considering moving to the cloud? Cloud-based systems ...

ACT! CRM stands out with its long-standing reputation and adaptability to various business needs and industries. It provides ...

Wrapping up Q3 earnings, we look at the numbers and key takeaways for the sales software stocks, including Salesforce ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

LONDON--(BUSINESS WIRE)--According to the latest market research report released by Technavio, the global airport IT spending market is expected to accelerate at a CAGR close to 5% during the forecast ...

Salesforce.com (NYSE: CRM) makes money through the sale of software for customer relationship management, and competes with Adobe, Oracle, Intuit, and SAP, among others. Trefis highlights the various ...

San Francisco-based Zendesk has been a much-followed player in customer support software for small, mid-sized, and enterprise companies since its founding 2007, as has been frequently covered here by ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...