Rich Rosen is the Founder & CEO of Fastcall—a leading Salesforce native app for phone, SMS and video. Rich has two phone-related patents. According to Gartner, the average sales manager devotes only 9 ...

In the Conversation Project classes we collect various forms of qualitative data. We emphasize that the course takes a process-oriented approach to learning, developing skills over time. Our syllabus ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More California-based Pathlight, a company providing insights into business ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More An industry-wide shift to greater use of conversational AI, often in the ...

Last night I went to a dinner party and one of the guests was so shy, his face alternated between deer-in-the-headlights to disgust as he observed the rest of us chatting and having fun. As a divorced ...

AI technology is all around us. Google has released its AI-powered chatbot and conversation tool called Bard. It's built on deep learning algorithms or 'large language models' – LaMDA (Google's ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.