Research Report Closing the CX Gap: Leaders vs. Customers 81% of leaders use AI, 74% of customers still pick up the phone and the gap is costing loyalty Read now eBook Cut Through the AI Noise: Your ...

Q. How does the Scenario Manager in Excel work? A. Microsoft Excel’s Scenario Manager is a powerful tool for making informed financial decisions. It allows users to create and manage multiple data ...

Agile companies want to be able to rapidly adjust on all fronts, including Marketing. Companies are interested in marketing that's agile because they believe it will help them deploy the right ...

Over the past few months, investors from Sequoia to YC have sounded the clarion call to get their portfolio companies preparing for winter. At this stage, it does not matter if we agree or not: Enough ...

Recent advances in generative AI are changing how leaders approach scenario planning and development with more nimble and rapid approaches . Readers have requested additional examples of how more ...

Flavours giant Givaudan is developing Customer Foresight, a platform that leverages ‘advanced data technologies’ alongside artificial intelligence and human insight to predict the future of food.

As virtual and blockchain technologies accelerate our transition to Web3, there is a growing apprehension among many of the business leaders we talk to. But planning for this new iteration of the ...