Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What’s happening on the inside of an organization is felt on ...

Forbes contributors publish independent expert analyses and insights. Leadership Strategist Dan Pontefract covers leadership and culture. "Leadership is about creating the right conditions for others ...

This post is part two of a four-part series Leaders have an incredibly underused opportunity to promote greater workplace well-being, productivity, and collaboration by creating a positive environment ...

Unlock the secrets to transforming your knowledge into income with this comprehensive guide on creating and selling online courses and eBooks. The increasing popularity of flexible, accessible and ...

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This post was co-authored with Katrina Hardie and Denise Cooper. Have you ever found yourself holding back a brilliant idea out of fear of ridicule or dismissal by your colleagues? This hesitation ...

For many first-generation college students, the path to higher education is anything but straightforward. A first-generation student is a person whose parents did not complete a four-year degree. And ...

One of the common misconceptions about inclusive teaching practices is that it excludes the use of tests, which for many instructors and subjects offer an efficient and clear measure of student ...

Though nearly dissuaded by the listing photos, a family made a Tuscan-style house into an indoor-outdoor destination inspired by their travels. The heart of the home is a reconfigured great room with ...

Piumee Bandara is a consultant on suicide prevention in the Department of Mental Health and Substance Use at the World Health Organization. She is also an Honorary Research Fellow at the University of ...