How can businesses improve customer service for today’s customers? A recent Interactions report explores the solutions meeting today’s customer expectations. Bad automation feels like a bad sci-fi ...
Ask any enterprise software vendor about "customer success" - they'll give you some good talking points. Monitoring software adoption and managing churn is the starting point, but let's face it: ...
Company received highest overall composite score and leader recognition in two of three critical categories ATLANTA, July 26, 2023 /PRNewswire/ -- LexisNexis® Risk Solutions has been ranked Best in ...
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