Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices ...

Last week cybercriminals deployed ransomware to 1,500 organizations, including many that provide IT security and technical support to other companies. The attackers exploited a vulnerability in ...

For reverse mortgage originators using ReverseVision’s RV Exchange (RVX) platform, the user experience recently received an upgrade with the launch of a new customer support portal this week.

COLUMBIA, SC (WMBF) – The SC Department of Natural Resources (DNR) and SC.gov have made it possible for local men and women to purchase their hunting and fishing licenses and apply for lottery hunts ...

LITTLE ROCK, Ark. — The Arkansas Department of Transportation (ARDOT) announced the launch of a new customer service portal, 'Ask ARDOT'. Citizens can use Ask ARDOT to submit questions and comments ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

TROY -- IDashboards, the developer of business intelligence dashboard software, recently announced the launch of the Oskar Support Portal. Oskar (Online Support Knowledge Acquisition Repository) will ...

CFM International has introduced a new customer support portal, aptly titled myCFM. With myCFM, customers can log into a personal, highly customizable portal to access technical documents, review ...

INDIANAPOLIS (WISH) — A cyberattack on American Water has caused the utility to shut down its customer service portal. The attack affects 1.4 million Indiana American Water customers as well as those ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website. Officials say the new modernized website is user-friendly and has improved navigation and connects to the ...