9 top customer service challenges — and how to overcome them

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...
WRIC

How to Handle Angry and Abusive Customers

VERNON, BC, CANADA, July 18, 2023/EINPresswire.com/ -- Unfortunately, dealing with angry and abusive customers often comes with working in a call center, leading to ...
Mainebiz

Turning angry customers into allies — and opportunities

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...
The Business Journals

Deal with angry customers by preventing problems in the first place

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. <span>Having been in the customer service industry for more ...
Psychology Today

5 Ways to Deal with Angry People

Most of my work looks at how we can understand and manage our own experiences with anger. However, there’s another side to this, since we all have to talk to, or work with, angry people all the time.