Although it can sometimes be misused, empathy is a generally valuable approach to take with other people—including at work. Often, when people are upset or frustrated, they first want to be heard and ...

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NEW YORK (October 14, 2025)—Empathy at Work: Building Better Businesses Through People-First Leadership by Christopher Kaufman is now available on Amazon and at major booksellers. The book is ...

When I was 35, a ruptured brain aneurysm nearly killed me. My husband and I had just moved to a new city, bought our first ...

5 Ways to Increase Empathy at Work and in Life Source: Ariya J/Shutterstock Leading and living with empathy has never been more important in our world than right now. Empathy is the ability to ...

For the past few months, we’ve looked at how my angel of a dog taught me to become more… patient, kind, accepting and authentic. In our final part of this series, we discuss what Raffi taught me about ...

The working world is undergoing a wide and constant shift. Technology advancements, the proliferation of remote work and changes in external conditions have altered so many elements of company ...

As a workplace consultant, I get many requests from business leaders who want their workers to be more empathic. This request nearly always displays a misunderstanding of empathy and the ways that ...

When Jane Fonda recently spoke out against the dismissal of empathy as "weak" or "woke," something clicked. We've all heard it—the eye-rolling at emotional intelligence, the scoffing at connection as ...

Jill Geisler is the Bill Plante Chair in Leadership and Media Integrity, Loyola University Chicago. Views are her own. I’ve studied and taught leadership, management, and ethics for many years. The ...

Christopher Kaufman releases “Empathy at Work: Building Better Businesses Through People-First Leadership” with Forbes Books. “Empathy at Work: Building Better Businesses Through People-First ...