AI agents are rapidly emerging as one of the most powerful tools for automating HR workflows, from recruitment & onboarding ...

Employee Self Service (ESS) is transforming HR operations in India, offering employees autonomy in managing routine tasks like viewing payslips and applying for leave. It supports hybrid work models ...

SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge across systems for smarter ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...