If there’s one department that gets labeled as complicated, it’s usually IT. Information technology departments deal with complex systems and detail-oriented tasks that other groups within large ...
SAN MATEO, Calif., Aug. 25, 2022 — Freshworks Inc., a software company empowering the people who power business, today announced Databricks has expanded its use of Freshworks’ ITSM and ESM platform ...
Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...
The recently published 2025 IT Service Management (ITSM) Emotional Footprint report from global IT research and advisory firm Info-Tech Research Group highlights the top ITSM solutions that help ...
SAN MATEO, Calif., Feb. 26, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leader in people-first AI service software, today announced a strategic relationship with Unisys (NYSE: UIS), a ...
Co-founded by Robert Ross and Dylan Nielsen in 2018, FireHydrant has deep expertise in IT and DevOps with customers across consumer and business industries, including Palo Alto Networks, BP, and Qlik ...
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