In today’s interconnected and competitive business environment, organizations with a global footprint—particularly in industries like consumer packaged goods (CPG), manufacturing, and logistics—must ...

Global business service (GBS) centers were originally structured around economies of scale through consolidation and process improvement. But digital transformation is causing GBS centers to ...

AI-led Generative Business Services: The Future of GBS reveals shift from cost-cutting to both cost-cutting and value creation, urging companies to deploy AI-based solutions and new operating models.

SSON Research & Analytics names Siemens Global Business Services the World's Best GBS 2026 winner. Bosch Global Business Services (GS) and 3M Global Business Services were awarded Silver and Bronze.