ALBANY, N.Y. (NEWS10) — With the enrollment period for health care in full swing, hundreds of workers who handle calls about Medicare and the Affordable Care Act plan to strike, including some people ...

The call center for Minnesota’s new health insurance marketplace will be operational Sept. 3 to help prepare consumers for buying coverage when open enrollment begins a month later, officials said ...

Whether you’re questioning how much you owe on a doctor’s bill or confirming whether a specific treatment or drug is covered, there are plenty of reasons that you may need to call your health ...

Healthcare call centers perform vital functions such as connecting patients to caregivers and managing scheduling, billing, and triage requests. Despite playing such a crucial role, the call center is ...

Four businessmen — including three from Berks County — and two companies have been indicted on wire fraud charges in a nationwide telemarketing fraud scheme, federal officials have announced.

May 12--Gilbert Burciaga, who has applied for about 20 jobs since being laid off three months ago, hopes an exam he took Saturday will give him a chance at one of 500 jobs at a Fresno call center set ...