You can address a number of workplace issues through surveying employees and their managers. However, surveying your workforce on topics such as poor performance takes careful planning. You should ...

Customer surveys are useful for better understanding your business, better understanding your audience, and ultimately tweaking the business to be more profitable. But without well-designed surveys, ...

Whether you need to get customer feedback or brainstorm ideas for hanging out, Google Forms is a handy tool for gathering people's opinions about anything. It lets you create custom questions in ...

Learn how to create an easy survey in minutes using Forms or Word and tips to keep your surveys valuable and engaging. While we tend to over-complicate SEO with constant algorithmic updates and best ...

To use your CX program as a customer engagement tool, each survey goal and each survey item should answer the question: What am I really asking? While a customer will never see this question, they ...

Opinions expressed by Entrepreneur contributors are their own. Surveys are a great way to assess customer satisfactions, marketing channels, product potential, price ranges, website audiences, and ...

Surveys are a popular tool for collecting feedback from donors and program participants. Inexpensive and easy to send, they’re a visible way to engage constituents and signal an openness to outside ...

Many small-business owners use online surveys to perform targeted market and other types of research to find ways to improve their businesses. SurveyMonkey's online service offers you all the tools ...

Agencies often depend on customer feedback for a variety of reasons. However, the key to unlocking the truth of customer surveys is to design one that consumers don't mind answering. The questions ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. Pew Research Center sometimes employs cognitive interviewing to help improve ...