Computerworld

5 steps to successful ITIL adoption

ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government’s disillusionment with the way that governmental ...
eWeek

How to Use Six Sigma to Complement ITIL v3

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
Your Story

Simple Steps to Become ITIL Certified

PayScale sets the average monthly salary of Information Technology Infrastructure Library certified professionals at $52,146 to $110,674 for women and at $554,527 to $118,205 for men. If you want to ...
CIO

Nine Steps To Take When Starting An IT Infrastructure Library Implementation

Nine Steps To Take When Starting An IT Infrastructure Library Implementation How-To May 18, 2007 1 min ITIL System Management ...
Business Wire

ITSM Academy Announces Exciting Addition to Service Catalog Class Schedule - Visible Ops: Implementing ITIL(R) in 4 Practical and Auditable Steps

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--Sept. 12, 2005--ITSM Academy, Inc. announced today a new addition to their service catalog, a two-day training class entitled Visible Ops: The Class. The course ...