This is a bad moment for fact-checking. On his first day in office, Trump signed an executive order titled “Restoring Freedom of Speech and Ending Federal Censorship,” which targets social media ...

Content moderation has always been a nightmare for Meta. Its new content-moderation policy is a huge change — and it could be an improvement. Mark Zuckerberg's "apology tour" from the past few years ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Ryan Knutson: So are you aware that there's this trend at the new year where ...

The subject of online content moderation has been a controversial topic in the country’s political discourse in recent years. It has also been at the center of the nation’s political divide with those ...

Since Meta announced an end to third-party fact-checking, claiming it was freeing itself from “societal and political pressure to moderate content”, social media users have questioned the value of ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...

Under the embattled company's new system, users who verify their age will only be allowed to chat with others in a similar age range—unless they are classified as a 'Trusted Connection.' Graphic ...

Elaine Castillo’s second novel, “Moderation,” opens with a blistering portrait of social media’s toxic underbelly. At the social media platform Reeden, moderators are charged with removing harmful ...