EDN

NICE Engage Platform Selected by Number of Companies Worldwide

NICE Systems (NASDAQ: NICE) today announced that a number of leading financial institutions, retailers, utility and telecommunication companies worldwide have selected the NICE Engage Platform. With ...
Nasdaq

NICE Introduces New Microsoft Teams Integration to CXone and Engage that Enhances Customers’ Ability to Collaborate Companywide

Customers can access CXone contact center controls from Teams for frictionless collaboration and use NICE Engage real-time recording to ensure compliance HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: ...
T&D

U.S. Utility Slashes Operating Costs With NICE Engage Platform

The complex and large-scale migration to the latest NICE recording platform took just one week NICE Systems has announced that a major utility company in the United States has realized a significant ...
EDN

NICE Collaborates With Microsoft to Introduce Multi-Channel Recording Into Skype for Business

Skype for Business succeeds Microsoft Lync 2013 (Lync), offering a new user interface that adopts the look and feel of the consumer Skype edition and provides enhanced voice and video capabilities.
Business Wire

NICE Introduces New Microsoft Teams Integration to CXone and Engage that Enhances Customers’ Ability to Collaborate Companywide

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE), today announced the availability of new integrated capabilities between NICE inContact CXone and Teams which power company-wide collaboration for ...