Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 5 years old. For me (as a customer ...

Suffering 'death by PowerPoint' is as boring as listening to Coldplay. And that is even more true when hearing virtual presentations. So, it is critical for speakers to keep audiences engaged over ...

Communicating online has become second nature for most of us during the pandemic—but moving from in-person to digital isn't always the easiest transition. And if you are giving a virtual presentation ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Please visit the ‘Drexel’s Response to Coronavirus’ website for the latest public health advisories. From a presentation in the recent annual Drexel Emerging Graduate Scholars (DEGS) Conference to an ...