Staff at Montefiore St. Luke’s Cornwall in New York City was faced with a complex and timely physician query process. Queries often would be left unanswered, as providers were challenged by varying ...

Everything hospital executives need to know about the importance of clinical documentation improvement is summed up in one single fact: CDI fuels correct reimbursement and accurate quality reporting.

Implementation of Clinical Documentation Improvement Programs in the hospital setting has grown exponentially over the last few years as a key financial strategy to address and meet the tough economic ...

Managing change and overcoming employee resistance and fear requires a proactive approach. As the ancient Greek philosopher, Heraclitus, wrote back in 500 BC, “The only thing constant is change.” This ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality ...

The author discusses the collection and evaluation of data part of FDA’s definition of process validation. Process validation is more than just running three consecutive batches under manufacturing ...

Creating efficient workflow processes should be a primary goal in any company. One way to problem-solve and make improvements in the workplace is to create a process improvement team. Whether it ...

The higher education accreditation system relies on infrequent, resource-intensive reviews that occur every five to 10 years, often creating lags in identifying and addressing quality concerns at ...