An essential step before a new tech product or service is launched into the market is quality assurance—making sure the end product functions as intended and that features are optimized for a good ...
Contact centers are the frontlines for customer interactions and play a significant role in shaping customer perceptions and building loyalty. Maintaining quality assurance (QA) within the contact ...
At the 11th Annual Orthopedic, Spine and Pain Management-Driven ASC Conference in Chicago, Nicole Gritton, MSN, MBA, will give a presentation titled “Key Tips for Quality Assurance and Infection ...
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