If 2025 was the year of experimentation and pilots with agentic artificial intelligence, then 2026 is shaping up to be the year when agents find a permanent home in enterprise operations. Use cases ...
This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...
Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...
The goal is to make things more efficient for a human, so they can do the thing that matters most, which is human care,” Josh Geiger, portfolio manager for Access and Operations at VHA, told reporters ...
AI and agents drove $67 billion in sales, influencing 20% of all purchases through personalized product recommendations and conversational customer service Salesforce powered 61 million orders on ...
ATLANTA, GA, UNITED STATES, January 23, 2026 /EINPresswire.com/ — CRMIT Solutions, today launched its Case InsAIghts solution on Salesforce’s AgentExchange,the ...
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IRS to deploy Salesforce AI agents after staff cuts
The Internal Revenue Service is preparing to lean on artificial intelligence to keep taxpayer services running even as its human workforce shrinks. The agency plans to roll out Salesforce-built AI ...
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