Apple @ Work is brought to you by Mosyle, the leader in modern mobile device management (MDM) and security for Apple enterprise and education customers. Over 28,000 organizations leverage Mosyle ...

As the co-founder of Puzzle Partner, Ivana is an advocate for innovation with marketing expertise in technology, travel and startups. Self-service has become a core part of our daily interactions, but ...

What matters most to modern customers? Convenience and efficiency. Instead of waiting to get answers or working through cumbersome phone systems, customers want self-service options to quickly find ...

Annette Johnson thinks the travel industry is taking self-service too far. She has watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air ...