Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

BOSTON--(BUSINESS WIRE)--Wunderite, provider of an intuitive customer-facing platform for independent insurance agencies, today announced a $3 million seed funding round led by Spark Capital with ...

Companies can pursue these paths by developing solutions in-house, by collaborating with another company, or through acquisition. In my experience, technology companies commonly acquire companies that ...

AI agents can reason through complex questions, understand intent, communicate naturally, and handle tasks that used to ...