Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Risk is a lens, not a leash. Once teams see what truly threatens patients and processes, the busywork falls away, and quality ...

Software defect prediction and quality assurance are critical fields in modern software engineering that focus on identifying error-prone components early in the development cycle. By utilising ...

In an age where software drives nearly every aspect of daily life, ensuring its quality at scale has never been more essential. In 2024 alone, global IT spent over $5.1 trillion in expenditures, and ...

Forbes contributors publish independent expert analyses and insights. I write about finance and technology. This article is more than 5 years old. As financial services grow more complex — think ...

While thorough testing and quality assurance checks have always been important steps in the software release and updating processes, they’re taking on a new and higher significance in an ...

Quality assurance (QA) is essential. If the public thinks a company doesn't care they'll go elsewhere. AI for quality assurance can help. Moreover, poor quality can become dangerous if faults cause ...

InstantGMP™, a provider of cloud-based GMP and FDA compliance software for pharmaceutical and other regulated manufacturers, announced it has aligned its software development and validation practices ...

Many contractors will have processes to ensure a quality concrete pour--checklists or punch cards to standardize the material—verifications for fly ash, PSI, slump testing, even cylinder breaks.

Software engineering is the branch of computer science that deals with the design, development, testing, and maintenance of software applications. Software engineers apply engineering principles and ...