An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

7:40 P.M. UPDATE: About seven hours after a massive outage began, customers of Spectrum in San Antonio and Austin are reporting that service has been restored. The company — the largest cable operator ...

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Charter Communications CEO Chris Winfrey said he wants customers to think of reliability and credibility when they think of their cable and broadband provider. The cable giant told CNBC it is ...

Spectrum celebrated the grand opening of its 69,000-square-foot service center on the far Northeast Side on Friday, May 20, adding to a list of companies that are bringing hundreds of jobs to the area ...

CHEEKTOWAGA, N.Y. (WKBW) — Spectrum announced it will host a hiring event for customer service representatives on August 11. According to Spectrum, by the end of 2022, it plans to hire more than 100 ...