CHARLESTON, W.Va. — State Public Service Commission Chairman Charlotte Lane says the quality of service for cable operator Suddenlink Communications deteriorated when it was purchased by ...

Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia has called ...

Public Service Commission Chairman Charlotte Lane has directed Suddenlink Communications to file a plan to correct insufficiencies in customer service, according to a press release from the PSC. Lane ...

CHARLESTON, W.Va. — West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the ...

CHARLESTON, W.Va. (WCHS) — The Public Service Commission of West Virginia began formal proceedings Thursday to investigate complaints about Suddenlink’s customer service. The commission has ordered ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

FORT GAY, W.Va. (WSAZ) - It’s been two weeks since Suddenlink Communications, or Altice USA responded to the West Virginia Public Service Commission, answering questions about issues with their ...

CHARLESTON, W.Va. (WSAZ) - The Public Service Commission has ordered Suddenlink Communications to show why it should not be required to take specific remedial steps to improve service to customers and ...

WALTHAM, Mass.--(BUSINESS WIRE)--NetCracker Technology announced today that Suddenlink Communications, among the largest cable broadband services providers in the United States, has deployed the ...

Midsize cable operator Suddenlink Communications was unable to reach a deal to distribute Viacom’s suite of 24 networks — but it has just clinched a pact with Hulu to offer subscribers access to the ...

SAN ANGELO — After having its internet service called "unacceptable" by San Angelo Mayor Brenda Gunter last week, Suddenlink Communications has responded to the criticism. During a city council ...