Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...
Zoom held its sixth annual analyst conference, Perspectives 2025, on July 16 – 17 in its San Jose headquarters offices. This was the fourth meeting that I attended (either in-person or virtually), as ...
ServiceNow Inc. and Zoom Video Communications Inc. announced today at the annual Zoomtopia event an expanded strategic partnership to integrate their generative artificial intelligence technologies — ...
Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Agencies can apply artificial intelligence more strategically by ...
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