Implementing a Customer Relationship Management (CRM) system is a strategic decision for any business, promising a myriad of benefits. However, many charters and business cases fail to articulate the ...

Here, Andrew Ardron, CEO, ProspectSoft explores the six benefits of a cloud-based CRM solution for small businesses and how they can take advantage. Typically, CRM, eCommerce and accounting systems ...

Healthcare organizations are dedicated to providing excellent care for their patients and high-quality working conditions for their employees. Patients are looking for easy access to healthcare and ...

Customer Relationship Management (CRM) is quickly evolving from a valuable piece of software to a core function of the enterprise regardless of size or business model. Most CRM platforms target three ...

CRMs, or customer relationship management platforms, can be wildly impactful when used correctly. However, they are only as good as the data you plug into them, meaning it's imperative that everything ...

When you hear the term “sales enablement,” you may already think of a customer relationship management tool. But while CRM is indeed a big part of the sales enablement equation, it is most effective ...

This article explores the challenges faced by businesses that do not use a CRM, the benefits of making the switch, and how users of the free plan of Bitrix24 CRM have experienced improvements in their ...

We recently published a list of 15 AI News That Broke The Internet. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against other AI news that broke the ...

In today’s competitive business world, almost every company is looking for ways to stay ahead of the competition. There are many ways to accomplish that, but one of the most effective is automating ...

Customers are the lifeline of every business. The whole essence of your business revolves around them. The sole aim of being in business is to make a profit which can only be achieved through customer ...