Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

In today’s Tech Bytes, Mercedes-Benz will soon let you join a Microsoft Teams call while driving. A built-in camera will be available in some upcoming models, enabling video conferencing while the car ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...