The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

The technology sector was considered one of the shining stars in the dark night. For years, it bestowed a promise. Promise of ...

Even though companies added job openings in January, the number of unemployed US tech workers rose almost a full percentage point. The unemployment rate among tech workers leaped almost a full ...

Though the unemployment rate for the tech industry was largely unchanged in July, demand is soaring for AI and data-focused roles such as database architects and data scientists. The unemployment rate ...

You can make the argument that AI eliminating jobs is actually a good thing. You can make that argument, sure, but that argument is wrong. I know. I’ve argued it. From both sides. About six months ago ...

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Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. The tech industry is starving for talent. But not necessarily ...

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