These days, in practice, “the customer is always right” means something that feels icky to me, a way of saying, “If you offer ...

Months ago Farley said the EV market would shrink to 5% of the U.S. vehicle market.

Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...

Founders and experts explain how they assess time to value (TTV) at every stage of the customer journey as consumers demand ...

Anthony Landry, 59, was sentenced to life in prison on Dec. 11 for the May 2024 murder of Jeffrey Limmer, 46, in Houston ...

Petco disclosed a data breach exposing customer Social Security numbers, financial account details, and driver's license ...

Dialogue AI is revolutionizing the $140B research sector by replacing static surveys with live AI interviews. Get deep, ...

Ronald Spektor, 23, has been charged with impersonating a Coinbase customer care representative to trick victims into turning ...

Shocking footage shows DoorDash driver pepper-spraying customer's Arby's order in Evansville. Criminal investigation launched ...

"We have absolutely zero tolerance for this type of appalling behavior," a DoorDash spokesperson told PEOPLE in a statement.

Immediately after the November 20, 2025 release of the beta version of the SME scraping tool, AT&T detected that T-Mobile was ...

The kitchen supplies store announced on social media recently that the business will close after 10 years of business in 60 ...