Marissa Sulek joined CBS News Chicago in January 2025. Before Chicago, Marissa was a general assignment reporter in Nashville at WSMV, where she was nominated for Mid-South Emmy Awards for her ...
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Earth may be on the verge of crossing several climate change tipping points that could have irreversible and devastating consequences. Here's everything you need to know about these "points of no ...
Hideo Kojima has changed. The iconoclastic game designer, known for teasing and even manipulating his audiences, is in some ways speaking more clearly than ever. What he is saying, though, has ...
One of the biggest breakthroughs for many golfers is realizing that real improvement starts before they ever take the club back. In nearly every lesson I teach, I find myself explaining the importance ...
Climate change is increasingly affecting the ability of Earth’s natural carbon sinks to soak up excess carbon dioxide, and this means more of this greenhouse gas emitted by human activity is staying ...
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Large language models (LLMs) have dazzled ...
As a journalist, I’ve spent years reporting on artificial intelligence. I’ve traveled to four continents to interview headline-making AI luminaries and unsung researchers doing vital work, as well as ...
Closing the loop on customer feedback is fundamental: if a customer gives feedback about an unresolved issue — especially if you proactively asked for it — you should follow up. It seems like a ...
Metrics miss why. Behavioral data tracks what happened, but it rarely explains why customers act or leave. Feedback loops fill in those gaps. Ask, act, announce. Closing the loop requires three steps.
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